Service Agreement: The client agrees to hire Take My Lead Northants for dog walking and/or equine support services. The specific services to be provided will be outlined in a separate service agreement.
Scheduling and Cancellation Policy: Services must be scheduled at least 48 hours in advance. Cancellations must be made 48 hours prior to the scheduled service time to avoid being charged for the session. Emergencies and unforeseen circumstances will be considered on a case-by-case basis.
Payment Terms: Payment is due at the time of booking the service. Accepted payment methods are paypal, debit card or bank transfers.
Liability and Safety: Take My Lead Northants agrees to provide safe and responsible care for all animals. However, the client must disclose any behavioural issues or health concerns about their pets that might affect their care. Take My Lead Northants is not liable for any incidents or injuries caused by the client’s pet’s behaviour.
Health and Welfare: The client guarantees that all pets under the care of Take My Lead Northants are vaccinated and free from contagious diseases. The client agrees to be responsible for any medical expenses resulting from illness or injury of their pet while under Take My Lead Northants care.
Emergency Procedures: In case of an emergency, Take My Lead Northants will attempt to contact the client immediately. If the client is unreachable, Take My Lead Northants is authorised to seek emergency veterinary care and the client will be responsible for any associated costs.
Client Responsibilities: The client is responsible for providing all necessary items for their pet’s care, including but not limited to, food, medication, leashes, and harnesses.
Data Protection: Take My Lead Northants will responsibly handle any personal data provided by the client in accordance with UK data protection laws.
Amendments to Terms and Conditions: Take My Lead Northants reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes.
Governing Law: These terms and conditions are governed by the laws of the United Kingdom and are subject to the jurisdiction of its courts.